AM/PM Grows into a Disaster Response and Recovery Leader
We at AM/PM are so very proud of our small beginnings and of the long road we had to travel to succeed. From those experiences came the core service values – compassion, education and mission-critical concentration – that we apply in the field everyday. They enabled AM/PM to become a preferred business in its industry; a business providing expert Water Damage Restoration and Fire Damage Restoration for residential, commercial and industrial clients all across the Phoenix metro area. Please enjoy a look at our history!
Our History: An American Dream
AM/PM’s company origins are of that which American dreams are made. Founder Vladimir (Vlad) Biner grew up in Russia, where he went to medical school and became a practicing dentist for many years under Soviet rule. He married business-minded Rita and began raising daughter Natalia, until immigrating to the US in 1979 – excited to start a new, free life…
A Personal Message from Vlad & Family:
“We know what it’s like to have our home flooded. It happened to our family. We were on vacation in San Diego, when a pipe burst in our home…”
Read Our Clients Testimonials
BBB Customer Reviews
AM/PM Restoration Services, LLC
10/5/2017
Judy C.
Judy C.
Positive
1
1
Review
AM PM Restoration was a most responsive and efficient company to work with. Due to necessity we had to work remotely with the technicians but they met our every need and in the minimal time promised.i would definitely use them again.
AM PM Restoration was a most responsive and efficient company to work with. Due to necessity we had to work remotely with the technicians but they met our every need and in the minimal time promised.i would definitely use them again.
AM/PM Restoration Services, LLC
6/30/2017
Kendre H.
Kendre H.
Positive
1
1
Review
Excellent service. I was very impressed with AM/PM from the diagnosis of the issue (water damage), remediation of mold and removal of mold/water damaged cabinets, drywall, and baseboards, and a very quick repair of all the affected areas once the mold was gone. A job I expected to take 2-3 weeks, based on prior experience with general contractors, was finished in only 4 days and looks as good as new. Highly recommend!
Excellent service. I was very impressed with AM/PM from the diagnosis of the issue (water damage), remediation of mold and removal of mold/water damaged cabinets, drywall, and baseboards, and a very quick repair of all the affected areas once the mold was gone. A job I expected to take 2-3 weeks, based on prior experience with general contractors, was finished in only 4 days and looks as good as new. Highly recommend!
AM/PM Restoration Services, LLC
5/8/2017
Happy costumer
Happy costumer
Positive
1
1
Review
After a very stressful water damage situation I was seeking information to understand my options. I was able to reach a customer service representative after hours. They were very helpful in reviewing my situation and offering advice. Based on our conversation I felt that this company is highly professional and really knows their stuff. I really appreciate the time they took over the phone to review specific questions and offer guidance. They’ve resolved my stressful situation quickly and professionally. Highly recommend them.
After a very stressful water damage situation I was seeking information to understand my options. I was able to reach a customer service representative after hours. They were very helpful in reviewing my situation and offering advice. Based on our conversation I felt that this company is highly professional and really knows their stuff. I really appreciate the time they took over the phone to review specific questions and offer guidance. They’ve resolved my stressful situation quickly and professionally. Highly recommend them.
AM/PM Restoration Services, LLC
3/6/2017
Kenny
Kenny
Negative
-1
1
Review
I called AM/PM to come out to review a water leak. After 10 minutes in my home, my insurance company called and recommended to me that I should ask them to leave until the insurance company could review the situation. I did so, and AM/PM sent me a bill for $468 for the 10 minutes they were at my house. I said I needed to work with my insurance company on billing. A week later they sent me a nasty email stating they were raising the price 33% unless I paid that day. While I was out of a house dealing with a major problem this company tried to exploit my situation and strong arm me into paying without going through the proper insurance channels. After requesting they not act in this manner and that I was still waiting on a response, they become unresponsive and sent a threatening letter saying a lien would be put on me if I didn't pay immediately. All of us this was only 3 weeks after the initial "services" were rendered. I would strongly recommend no one doing business with a company that chooses to operate in this manner.
I called AM/PM to come out to review a water leak. After 10 minutes in my home, my insurance company called and recommended to me that I should ask them to leave until the insurance company could review the situation. I did so, and AM/PM sent me a bill for $468 for the 10 minutes they were at my house. I said I needed to work with my insurance company on billing. A week later they sent me a nasty email stating they were raising the price 33% unless I paid that day. While I was out of a house dealing with a major problem this company tried to exploit my situation and strong arm me into paying without going through the proper insurance channels. After requesting they not act in this manner and that I was still waiting on a response, they become unresponsive and sent a threatening letter saying a lien would be put on me if I didn't pay immediately. All of us this was only 3 weeks after the initial "services" were rendered. I would strongly recommend no one doing business with a company that chooses to operate in this manner.
Our Contact Info
24-Hour Emergency Service Line – (602) 862-9307
For General Information – info@ampmrestoration.com
Mailing Address: 2122 W. Lone Cactus Road, Ste. 5, Phoenix, AZ 85027
Our Disaster Recovery Crews provide emergency services to the entire Phoenix Metropolitan Area, including outlying cities within Maricopa County. Please allow additional travel time to Maricopa, Wickenburg, Wydell and Tucson.
Our company is fully licensed, bonded and insured. We hold two licenses with the Registrar of Contractors: K-5 Specialty License for Water Damage Mitigation #277854 and a General Contractor License #277852.
Our highly trained technicians possess over 40 years of combined experience in the field.
· IICRC Fire & Smoke Restoration Tech (SRT)
· IICRC Water Restoration Technician (WRT)
· IICRC Applied Structural Drying (ASD)
· IICRC Applied Microbial Remediation Technician (AMRT)
· IICRC Certified Mold Remediator (CMR)
· IICRC Building Inspector (AHERA)
We are also cross-trained by the Chuck Dewald School of Vortex Drying (American Drying Institute).
AM/PM staff and field technicians continue our education by taking classes in cutting edge technologies and safety methods in order to stay ahead of our ever-changing industry and offer the most effective solutions to our clients.
Our Disaster Recovery Crews provide emergency services to the entire Phoenix Metropolitan Area, including outlying cities within Maricopa County. Please allow additional travel time to Maricopa, Wickenburg, Wydell and Tucson.
Our company is fully licensed, bonded and insured. We hold two licenses with the Registrar of Contractors: K-5 Specialty License for Water Damage Mitigation #277854 and a General Contractor License #277852.
Our highly trained technicians possess over 40 years of combined experience in the field.
Our multiple certifications are awarded by the IICRC:
· IICRC Fire & Smoke Restoration Tech (SRT)
· IICRC Water Restoration Technician (WRT)
· IICRC Applied Structural Drying (ASD)
· IICRC Applied Microbial Remediation Technician (AMRT)
· IICRC Certified Mold Remediator (CMR)
· IICRC Building Inspector (AHERA)
We are also cross-trained by the Chuck Dewald School of Vortex Drying (American Drying Institute).
AM/PM staff and field technicians continue our education by taking classes in cutting edge technologies and safety methods in order to stay ahead of our ever-changing industry and offer the most effective solutions to our clients.
Continuing education courses include:
Certified Mold Remediation course by DeLisle Associates LTD
On-going courses from ADOSH Arizona Division of Occupational Safety and Health
Our extensive field experience and specialized training has allowed us to successfully restore and recover property, even in the most high profile and challenging environments, such as:
·Hospitals
·Schools & Universities
·High-Rise Buildings
·LEED Certified Buildings
·Government Agencies
·Stadiums
In turn, it is this experience that allows us to address the damage in your home with care and precision.
On-going courses from ADOSH Arizona Division of Occupational Safety and Health
Our extensive field experience and specialized training has allowed us to successfully restore and recover property, even in the most high profile and challenging environments, such as:
·Hospitals
·Schools & Universities
·High-Rise Buildings
·LEED Certified Buildings
·Government Agencies
·Stadiums
In turn, it is this experience that allows us to address the damage in your home with care and precision.
